You can place an order online for products sold through our website. For all other products, send your order to service@echotape.com or call 1-800-461-8273.

Contact us at service@echotape.com or call 1-800-461-8273.

We ship our tape from multiple warehouse across the United Stated and Canada so our carriers vary from location to location and depends on size of the order and where it is going. There is always an option for customers to specify their preferred carrier.

Yes, we try our best to notify you if an order is delayed.

Our online orders ship from our warehouse in California. Other orders may ship from our warehouse in Illinois or our warehouse in Canada.

Please email Customer Service at service@echotape.com or call 1-800-461-8273.

Online orders are provided with a tracking number to allow you to track your order. For all other orders, please email Customer Service at service@echotape.com or call 1-800-461-8273.

For items that are in stock, we ship within 24-48 business hours. We do not ship on weekends and we do our best to accommodate all rush orders. Shipping time varies for items that are not in stock.

If you have purchased on account from us in the past but do not know what your current product price is, please email Customer Service at service@echotape.com or call 1-800-461-8273 to get the most current pricing information.

We always try and meet our customers’ delivery requirements and try our best to expedite orders if needed.

There is no minimum order size when you buy online. When you have an account, minimum orders vary by geography and product line. Please check with your Account Executive.

Business customers may be able to open an account with us if they meet certain requirements. Business customers need to complete a credit application once they have spoken to someone in our Sales department.